Customer Service Representative - State Farm Agent Team Member

Tyler Stanford - State Farm Agent; Rock Hill (SC); Vor Ort; USD 32.000 - 48.000; Vollzeit

Benefits dieser Stelle

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Zusammenfassung

Tyler Stanford - State Farm Agent is seeking a Customer Service Representative in Rock Hill, SC. You will build strong relationships with customers, respond to inquiries, and support the agent team in daily operations.

The role emphasizes service excellence, accuracy in records, and proactive communication with clients and teammates to ensure community trust and business growth.

Qualifikationen

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.

Aufgaben

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Kenntnisse

Customer service

Communication skills

Multitasking

Attention to detail

Team player

Jobbeschreibung

Benefits

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2017 and currently lead a close-knit team of two. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience with the business and an understanding of what it takes to succeed in an agency environment.

Our agency offers health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team while providing opportunities to learn, contribute, and grow.

As a small office, we’re continuing to build and shape our culture, making this a great opportunity for the right person to have a meaningful impact. I’m looking for someone who is hardworking, friendly, and brings a positive attitude to work each day. The ideal team member is a driven, resourceful self-starter who takes initiative and is excited to help us continue building a strong, successful agency.

ROLE DESCRIPTION

As a Customer Service Representative with Tyler Stanford - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.