Customer Service Representative - State Farm Agent Team Member

Rafaelparker; Frisco (TX); Vor Ort; USD 38.000 - 60.000; Vollzeit

Benefits dieser Stelle

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Zusammenfassung

Rafael Parker - State Farm Agent in Frisco, Texas seeks a Customer Service Representative to deliver exceptional service and support the growth of a local insurance practice.

You will handle inquiries, resolve issues, build relationships, and coordinate with the team to meet community needs. Training provided; growth and balance emphasized.

Strong communication, detail-orientation, and prior customer service experience are valued; join a family-oriented, community-focused agency.

Qualifikationen

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Aufgaben

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Kenntnisse

Customer service

Communication

Interpersonal skills

Detail orientation

Jobbeschreibung

Benefits:

• Hiring bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency:

I opened my agency in 2010 and currently lead a team of 14. I’ve been in the insurance industry since 2001, giving me more than two decades of experience helping customers and developing successful teams. Outside of work, family is a major priority for me. I enjoy traveling, spending time with my family, working out, and maintaining a healthy, balanced lifestyle.

Our agency is actively involved in the local community, and faith is also an important part of my life through involvement with my church. Those values of relationships, service, and taking care of others carry into how I lead our team.

Our agency offers health insurance, a 401(k) with employer match, and a strong commitment to work-life balance. Personal and professional development are especially important to us, and I genuinely believe in investing in our people and giving them the tools, coaching, and support they need to build successful careers.

Our culture is positive, family-oriented, and focused on growth. My leadership philosophy is to “teach people how to fish rather than simply give them the fish.” We want team members to develop the skills and confidence to solve problems, take ownership, and continue improving. I’m looking for hardworking, well-rounded people who value teamwork, personal growth, and a balanced lifestyle. If you want to be part of an environment where you’ll be supported, challenged to grow, and genuinely invested in, we’d love to meet you.

Role Description:

As a Customer Service Representative with Rafael Parker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.