Customer Service Representative - State Farm Agent Team Member

Josh Terraneau - State Farm Agent; Riverside (CA); On-site; USD 23,419 - 34,440; Part time

Benefits offered by this job

Growth potential

Paid time off

Career-building experience

Job summary

A local insurance agency is looking for a Customer Service Representative to join their team in Riverside, California. This part-time role involves building customer relationships, providing exceptional service, and educating clients about insurance options. Ideal candidates will have strong customer service skills, proactive problem-solving abilities, and excellent communication skills. The agency offers growth potential, paid time off, and valuable career-building experience. Compensation ranges from $17.00 to $25.00 per hour.

Qualifications

• Dedicated to customer service and effectively relating to customers.
• Excellent communication skills to assist customers and coordinate with team.
• Proactive in solving customer issues.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and friendly customer service.
• Educate customers about insurance options and policies.

Skills

Customer service skills

Proactive problem-solving

Effective communication

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Josh Terraneau - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

The position is Part-Time, 20-25 hrs per week, no weekends.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS:

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation: $17.00 - $25.00 per hour

We're Hiring!

We are a growing agency with big dreams and lots of potential. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Josh Terraneau - State Farm Agent may be the right fit for you!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
• Our office is located in Riverside.
• Additional languages spoken: Spanish

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Do you have experience working for a State Farm agent? *

Referral code from a current employee If no code provided, add their name instead.

Slide 1 of 2: Company photo 1

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none