Customer Service Representative - State Farm Agent Team Member

Josh Harris - State Farm Agent; Allendale Charter Township (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Josh Harris - State Farm Agent in Allendale Charter Township, Michigan is seeking a Customer Service Representative. You will generate exceptional client experiences while resolving inquiries, coordinating with team members, and supporting community needs.

The ideal candidate is customer-focused and empathetic, with strong communication skills and a desire for internal growth. Join us to enhance your career in a dynamic insurance agency that values detail and service.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• 401(k) matching
• Health insurance
• 401(k)
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Josh Harris - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.