Customer Service Representative - State Farm Agent Team Member

Michael Adelsbach - State Farm Agent; Riverside (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

State Farm Swag Items

Company parties

Free food & snacks

Opportunity for advancement

Training & development

401(k) matching

Flexible schedule

Paid time off

Job summary

Michael Adelsbach - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences within our insurance agency. This role focuses on resolving inquiries, coordinating with team members, and providing exceptional support to the community.

If you're detail-oriented with interpersonal skills and previous insurance industry experience, we encourage you to apply. Enjoy a flexible work schedule without evening or weekend shifts, and explore growth opportunities within the agency.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and capable of multitasking.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Education

Previous experience in Insurance

Illinois Property and Casualty Insurance

Job description

Benefits:

• State Farm Swag Items
• Company parties
• Free food & snacks
• Opportunity for advancement
• Training & development
• 401(k) matching
• Flexible schedule
• Paid time off

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Michael Adelsbach - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Previous experience in Insurance required.
• Illinois Property and Casualty Insurance required.

No Evenings or Weekends!