Customer Service Representative - State Farm Agent Team Member

Michael Cracchiola - State Farm Agent; Carle Place (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Michael Cracchiola - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support the growth of our insurance agency. This role requires excellent communication skills and the ability to handle multiple tasks efficiently.

You will assist customers with inquiries about their policies, process claims, and work closely with other team members to anticipate community needs. It's an opportunity for growth while making a positive impact.

Qualifications

• Strong communication skills to interact effectively with customers.
• Must be detail-oriented and able to manage multiple tasks simultaneously.
• Previous experience in customer service is preferable.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Michael Cracchiola - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.