Customer Service Representative - State Farm Agent Team Member

michael gutierrez - State Farm Agent; Lynnwood (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Free food & snacks

Paid time off

Signing bonus

Training & development

Job summary

Michael Gutierrez - State Farm Agent in Lynnwood seeks an empathetic team member to enhance customer experiences and support community needs. The role includes resolving customer inquiries and coordinating with agency team members.

Ideal candidates will possess strong communication skills, be detail-oriented, and have a proactive approach to problem-solving. This position also promises internal growth opportunities for those who are driven and sales-minded.

Qualifications

• Excellent communication to assist customers effectively.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving skills to handle inquiries.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Provide awareness to gaps in coverages.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Problem solving

Job description

Benefits:

• Bonus based on performance
• Company parties
• Free food & snacks
• Paid time off
• Signing bonus
• Training & development

Role Description:

As a team member with Michael Gutierrez - State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Provide awareness to gaps in coverages.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Ability to problem solve and be self-sufficient.