Customer Service Representative - State Farm Agent Team Member

Rob-Isringhausen---State-Farm-Agent; O'Fallon (IL); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

15-25 hours weekly

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

Rob Isringhausen - State Farm Agent is seeking a Customer Service Representative in Illinois to deliver exceptional service in-person with State Farm insurance and financial products. You will build relationships, handle inquiries, and support a growing local client base while coordinating with the agent team.

The role emphasizes strong communication, detail orientation, and a customer-first mindset. Flexible hours around 15–25 hours weekly, with opportunities for advancement and benefits likely

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Attention to detail

Experience in customer service

Job description

Benefits:

• (15-25 hours weekly)
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Rob Isringhausen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.