Customer Service Representative - State Farm Agent Team Member

Mitchdevers; Prattville (AL); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Paid training

Job summary

State Farm in Prattville, AL is seeking a Customer Service Representative to assist existing customers and upsell insurance products. You will learn insurance planning and maintain a strong clientele who refer others as life evolves.

The role emphasizes meeting sales and activity goals with paid training and a clear path to licensing. Base hourly pay with a lucrative commission program supports growth.

Qualifications

• Must be able to obtain the property & casualty license in two months.
• Willing to be trained to serve customers and pivot to additional products.
• Strong desire to help customers and build lasting relationships.
• Able to work independently and meet sales goals.

Responsibilities

• Help our existing and new customers with their insurance needs.
• Assist customers with their billing questions & claim support.
• Do policy reviews and offer coverages needed by the customer.
• Meet sales and activity goals to grow our business by bringing new customers onboard.

Skills

Results oriented

Sales driven

Customer service

Independent worker

Driven to help others

Job description

State Farm Customer Service Representative responsible for taking care of existing customers and up-selling additional products.

We are hiring a new team member who has a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens. This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows.

Do you have the following abilities?

• Results oriented and goal driven and can work independently without close supervision.
• You want an opportunity to be a part of something that is lasting.
• A desire to be trained to serve customers and pivot to additional products.
• You are confident in your abilities, and you are an optimistic person who believes that your actions can positively impact your future.
• You can imagine success then create it. You don’t blame other people and circumstances for your challenges.
• You like people and have a strong desire to help them.
• # Must be able to obtain the property & casualty license in two months. Training & costs paid by agency.

Key Responsibilities

• Help our existing and new customers with their insurance needs.
• Assist customers with their billing questions & claim support.
• Do policy reviews and offer coverages needed by the customer.
• Meet sales and activity goals to grow our business by bringing new customers onboard.

Career Benefits:

• Base hourly wage plus a very lucrative commission program.
• Great bonus potential for top performers.
• Paid time off - vacation, personal time, sick time, holidays & your birthday.
• Paid training program available.