Customer Service Representative - State Farm Agent Team Member

Christopher Melly - State Farm Agent; Port Saint Lucie (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Christopher Melly - State Farm Agent in Port Saint Lucie is looking for a Customer Service Representative to assist customers with their insurance needs. You will handle policy questions and claims, ensuring accurate records while providing top-notch service.

The ideal candidate possesses strong communication skills, is detail-oriented, and has previous customer service experience. This role offers potential for professional growth and requires a commitment to learning insurance systems and technologies.

Qualifications

• Strong communication skills (professional, friendly, confident).
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Coachable, dependable, and committed to top-tier service.
• Comfortable learning technology/insurance systems.

Responsibilities

• Help customers with policy questions, updates, and renewals.
• Support claims—process requests and follow up until resolved.
• Maintain accurate records and work with the team to deliver excellent service.
• Learn insurance systems and provide fast, accurate answers.

Skills

Strong communication skills

Detail-oriented

Customer service experience

Coachable

Comfortable learning technology

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Customer Service Representative

State Farm Agent in St. Lucie West

Responsibilities

• Help customers with policy questions, updates, and renewals
• Support claims—process requests and follow up until resolved
• Maintain accurate records and work with the team to deliver excellent service
• Learn insurance systems and provide fast, accurate answers

Qualifications

• Strong communication skills (professional, friendly, confident)
• Detail-oriented and able to multitask
• Previous customer service experience preferred
• Coachable, dependable, and committed to top-tier service
• Comfortable learning technology/insurance systems

About the Agency

We help customers with Auto, Home, Renters, Business Insurance, and Retirement Planning. Spanish-speaking support available.