Customer Service Representative - State Farm Agent Team Member

David Giarratano - State Farm Agent; East Stroudsburg (Monroe County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Salary plus commission

Paid time off

Training & development

Growth potential

Job summary

David Giarratano - State Farm Agent is looking for an Account Associate to handle administrative duties and support insurance agents. Ideal candidates should be organized, efficient, and dedicated to customer service.

The role involves establishing customer relationships, providing prompt service, and educating clients about insurance options. This is a great opportunity for motivated professionals to grow their careers and expand their income.

Qualifications

• Dedication to customer service is essential.
• Sales experience preferred in various areas.
• Ability to obtain necessary licenses.

Responsibilities

• Establish and follow up on customer relationships.
• Provide friendly customer service regarding insurance.
• Educate customers about insurance options.

Skills

Customer service dedication

Sales experience

Able to obtain Property and Casualty License

Able to obtain Life/Health License

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Training & development
• Growth potential/Opportunity for advancement within my office

Role Description

David Giarratano State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As an Account Associate with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred; Able to obtain Property and Casualty License
• Able to obtain a Life/Health License
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs