Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Mesa (AZ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Relocation assistance

Paid time off

Training & development

401(k) matching

Performance bonus

Job summary

Jenn Attar - State Farm Agent in Mesa, AZ is seeking a Customer Service Representative to deliver exceptional experiences and grow the agency's community presence. You will identify client needs, handle inquiries, and maintain records, collaborating with team members to ensure seamless service for clients in our local market.

Licensing in Property & Casualty is required; Life & Health is a plus. Strong communication, interpersonal skills, and the ability to multitask are essential.

Qualifications

• Currently licensed with Property and Casualty; Life and Health license a plus.
• Strong customer service orientation and communication skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Actively discover client needs to recommend solutions and drive account growth.
• Establish customer relationships and follow up with customers.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

Property and Casualty license

Life and Health license a plus

Job description

Benefits

• Relocation assistance considered
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As a Customer Service Representative with Jenn Attar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities

• Actively discover client needs to recommend solutions and drive account growth
• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications

• Currently licensed with Property and Casualty and Life and Health a plus.
• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Why you'll love working here. I'm a long standing agent with a lot of experience on my team. I am looking for someone who loves working with other qualified individuals that are dedicated to the needs of my customers and want to represent our office as a place customers are not only happy to be with but feel unique and attended to....

Compensation: $40,000.00 - $50,000.00 per year

Seeking Currently Licensed Applicants Only

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• I have been a State Farm agent since 2003.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• I am a second generation State Farm agent.
• I am a proud graduate of Purdue University B.A. Education.
• We currently have 5 team members at our agency.
• We have 128 years of combined insurance experience in our office.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Silver Scroll, and Bronze Tablet
• Additional languages spoken: Spanish

Seeking Currently Licensed Applicants Only

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.