Customer Service Representative - State Farm Agent Team Member

Jenn Attar; Mesa, Northern (AZ, KY); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Relocation assistance

Paid time off

Training & development

401(k) matching

Bonus based on performance

Job summary

Applicants should have strong communication, multitasking abilities, and a customer-first attitude. Perks include PTO, 401(k) matching, and performance-based bonuses, with relocation assistance considered.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.

Responsibilities

• Actively discover client needs to recommend solutions and drive account growth.
• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Education

Property & Casualty license

Life & Health license (bonus)

Job description

Benefits:

• Relocation assistance considered
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Jenn Attar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Actively discover client needs to recommend solutions and drive account growth
• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Currently licensed with Property and Casualty and Life and Health a plus.
• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Why you'll love working here. I'm a long standing agent with a lot of experience on my team. I am looking for someone who loves working with other qualified individuals that are dedicated to the needs of my customers and want to represent our office as a place customers are not only happy to be with but feel unique and attended to....