Customer Service Representative - State Farm Agent Team Member

Camilo Arbelaez - State Farm Agent; Plantation (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Sipend

Bonus based on performance

Competitive salary

Paid time off

Job summary

Camilo Arbelaez - State Farm Agent in Plantation, FL is seeking a Customer Service Representative to deliver exceptional experiences, handle inquiries, and support a growing insurance and financial services business. You will contribute to customer satisfaction and coordinate with the agent team to meet community needs.

You will maintain accurate records, build relationships with customers, and collaborate with others to anticipate needs and reinforce trust in the local State Farm office.

Qualifications

• Dedicated to delivering excellent customer service.
• Strong verbal and written communication skills.
• Ability to multitask and remain detail-oriented.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail-oriented

Past CS experience

Job description

Benefits:

• Health Sipend
• Bonus based on performance
• Competitive salary
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Camilo Arbelaez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.