Customer Service Representative - State Farm Agent Team Member

Brad Carlisle - State Farm Agent; Covington (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k)

Competitive salary

Job summary

Brad Carlisle - State Farm agent is seeking a Customer Service Representative to deliver exceptional service to customers and support the growth of a local insurance business in Covington, Tennessee. You will handle inquiries, coordinate with team members, and help communities with their insurance and financial services needs.

The role emphasizes attention to detail, strong communication, and a proactive attitude.

Qualifications

• Customer service mindset and strong communication skills.
• Ability to multitask and maintain accurate records.
• Willingness to learn insurance basics and company processes.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication and interpersonal

Detail-oriented and multitask

Previous customer service experience

Job description

Benefits

• Paid time off
• Training & development
• 401(k)
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with Brad Carlisle - State Farm agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.