Customer Service Representative - State Farm Agent Team Member

Chad Gregorini - State Farm Agent; Pittsburgh (Allegheny County); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chad Gregorini - State Farm Agent in Pittsburgh is seeking a Customer Service Representative to deliver exceptional service and support an insurance business. You will contribute to customer satisfaction by addressing inquiries, coordinating with team members, and maintaining accurate records.

The role emphasizes a coachable, detail-oriented mindset, with opportunities for development and advancement within a supportive, career-focused team.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Experience suitable

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2002 and currently lead a team of nine. I've been with State Farm since 2000, building a strong foundation in the industry before opening my own agency. I'm a graduate of California University, married with one daughter, and enjoy competitive bass fishing, hiking, hunting, working out, and spending time outdoors.

Giving back is an important part of who I am. Our agency proudly supports veterans, individuals experiencing homelessness, and people with disabilities. As the son of a Vietnam veteran, supporting those who have served our country is especially meaningful to me.

Our agency offers PTO, licensing reimbursement, professional development, opportunities for growth and advancement, and a strong commitment to work-life balance. We believe in helping our team build successful, long-term careers.

Our culture is competitive, supportive, and built on a strong, tenured team. I'm looking for someone who is coachable, disciplined, and motivated to succeed. If you have a strong work ethic and are committed to continuous growth, we'd love to meet you.

ROLE DESCRIPTION:

As a Customer Service Representative with Chad Gregorini - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.