Customer Service Representative - State Farm Agent Team Member

Chad Richards - State Farm Agent; Clayton (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Health insurance

Job summary

Chad Richards - State Farm Agent in Clayton, North Carolina is seeking a Customer Service Representative to join the team. The role entails providing exceptional client experiences, managing customer inquiries, and assisting with insurance policies. Ideal candidates will possess strong communication skills, attention to detail, and a customer service background. Opportunities for internal growth and a flexible schedule are offered, along with competitive salary and comprehensive benefits including health insurance.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented individuals who can multitask will be successful.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Health insurance

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Chad Richards - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.