Customer Service Representative - State Farm Agent Team Member

Kevin Lowber Agency - State Farm Insurance Co; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Salary plus commission/bonus

PTO

IRA Retirement

Growth potential

Signing bonus for pre-licensed

Job summary

Kevin Lowber - State Farm Agent in Philadelphia is looking for a Customer Service Representative who can build long-lasting customer relationships. The ideal candidate is energetic, goal-oriented, and has a sales mindset.

In this role, you'll handle communication with clients, identify their needs, and market products that maximize value. The position offers benefits such as salary plus commission/bonus, paid time off, and growth potential within the agency.

Qualifications

• Ability to effectively relate to a customer.
• Self-motivated professional driven by goal setting and customer success.
• Job contingent on obtaining Property & Casualty license within 30 days.

Responsibilities

• Develop leads, schedule appointments, identify customer needs.
• Meet or exceed goals set by agency to drive revenue.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Customer relationship management

Sales mindset

Spanish bilingual

Goal-oriented

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

ROLE DESCRIPTION: Kevin Lowber - State Farm Agent is searching for a competitive team member who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.
If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.
BENEFITS:

• Salary plus commission/bonus
• PTO
• IRA Retirement
• Growth potential/Opportunity for advancement within my office
• Signing bonus for pre-licensed professionals

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Meet or exceed goals set by agency to drive revenue and increase customer success. .
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Provide exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Ability to effectively relate to a customer.
• Job contingent on obtaining Property & Casualty license within 30 days of employment.
• Spanish bilingual preferred but not required.
• Self-motivated professional who is driven by goal setting and customer success.

Compensation: $35,000.00 - $55,000.00 per year

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Philadelphia-Juniata Park neighborhood; licensed in PA, NJ, DE.
• I have been a State Farm agent since 2001.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• I am a proud graduate of Temple University (Go Owls!).
• Additional languages spoken: Spanish

Are you willing and able to commute to our office in Philadelphia, PA 19124? *

Highest level of education *

Referral code from a current employee If no code provided, add their name instead.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.