Customer Service Representative - State Farm Agent Team Member

Scottjcameron; Orlando (FL); On-site; USD 40,000 - 45,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative to join their dynamic team. This role offers the opportunity to create exceptional client experiences and support the growth of a thriving insurance agency. You will be responsible for answering customer inquiries, assisting with policy changes, and processing claims while maintaining accurate records. Ideal candidates will possess strong communication skills, a detail-oriented mindset, and a dedication to customer service. This position not only provides a competitive salary but also opens doors for internal advancement, making it an exciting opportunity for those driven by success.

Benefits

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.

Skills

Communication Skills

Interpersonal Skills

Detail-oriented

Multitasking

Customer Service

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Ocala, FL

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Scott Cameron - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Ability to handle complex customer inquiries.
• Dedicated to customer service.

Compensation: $40,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.