Customer Service Representative - State Farm Agent Team Member

Nancywolfesmith; Orlando (FL); On-site; USD 40,000 - 43,000; Full time

Job summary

Join a leading insurance agency as a Customer Service Representative. You will create exceptional customer experiences, resolve inquiries, and assist with policy management. This full-time role offers opportunities for advancement and a supportive community environment.

Benefits

Bonus based on performance

Opportunity for advancement

Paid time off

Wellness resources

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Respond to customer inquiries and provide accurate policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up to ensure satisfaction.

Skills

Communication

Interpersonal Skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Lake Worth, FL

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Wellness resources

Role Description

As a Customer Service Team Member with Nancy Wolfe-Smiths State Farm Agency, you will play a vital role in creating exceptional customer experiences that contribute to the growth of our successful insurance agency. Your keen attention to detail, strong customer service skills, and genuine desire to assist others make you an ideal candidate for this position. In this role, you will resolve customer inquiries effectively, collaborate with team members, and proactively address community needs.

We are eager to connect with candidates who embody customer-focused and empathetic qualities. There are also opportunities for internal advancement for those demonstrating a strong drive and sales-oriented mindset.

Responsibilities

• Respond to customer inquiries and provide accurate policy information
• Assist customers with policy changes and updates
• Process insurance claims and follow up to ensure satisfaction
• Maintain precise records of customer interactions

Qualifications

• Excellent communication and interpersonal skills
• Detail-oriented with effective multitasking abilities
• Previous customer service experience preferred

Compensation: $40,000.00 - $42,800.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. Employees are not State Farm employees. Agents are responsible for employment decisions regarding their staff.

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