Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Crown Point (IN); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm Agent Brandon Boren in Schererville, IN seeks a Customer Service Representative to deliver exceptional customer experiences, handle policy information, and support community needs. You will assist with policy changes, process claims, and maintain accurate records while collaborating with a motivated agency team.

The role offers opportunities for growth in a supportive, growth-oriented office with a strong emphasis on customer service and community engagement.

Qualifications

• Clear communication and interpersonal skills are essential.
• Attention to detail and ability to multitask are important.
• Experience in customer service preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Brandon Boren - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• Simple IRA w/employer match
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Brandon Boren - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $32,000.00 - $44,000.00 per year

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Schererville.
• We currently have 4 team members at our agency.
• We have 15 years of combined insurance experience in our office.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.