Customer Service Representative - State Farm Agent Team Member

Petersoninsurance; Reno (NV); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Health insurance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency based in Reno, NV is looking for a Customer Service Representative to deliver exceptional customer experiences. You will be responsible for answering inquiries, assisting with policy changes, processing claims, and maintaining records. Ideal candidates will have strong communication skills, attention to detail, and previous customer service experience. The role offers competitive salary and opportunities for internal growth, making it suitable for driven individuals.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and ability to multitask are required.
• Experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Replies within 24 hours.

• 401(k)
• 401(k) matching
• Bonus based on performance
• Health insurance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Ryan Peterson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $50,000.00 - $60,000.00 per year

Full Time in Reno - NV

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State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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