Customer Service Representative - State Farm Agent Team Member

Keith J Strain Insurance Agency, Inc.; Northern (KY); Hybrid; USD 34,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

401(k) matching

Health insurance

Job summary

Keith Strain State Farm is seeking a Customer Service Representative to deliver exceptional service for auto, home, renters, life, and health insurance. You will assist with policy changes, renewals, and claims while maintaining accurate records and collaborating with the team.

This role offers opportunities for growth within a trusted local State Farm agency, with benefits such as PTO, 401(k) matching, and health insurance.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide detailed policy information for auto, home, renters, life, and health insurance.
• Assist customers with policy changes, renewals, and updates.
• Process insurance claims promptly and follow up to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with agency team members to deliver seamless customer service.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Education

Property and Casualty License

Life and Health License

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Cambridge Springs - PA

• Bonus based on performance
• Paid time off
• 401(k) matching
• Health insurance

ROLE DESCRIPTION

As a Customer Service Representative with Keith Strain State Farm, a trusted local insurance agency, you will deliver exceptional customer service and support for a wide range of insurance products including auto insurance, home insurance, renters insurance, life insurance, and health insurance. Your strong attention to detail, excellent communication skills, and passion for helping people make you an ideal fit for our growing team. You will play a key role in resolving customer inquiries, processing insurance claims, assisting with policy updates, and providing personalized insurance solutions to meet the unique needs of our community.

Join our team and grow your insurance career with one of the top State Farm agencies. We value customer-focused, empathetic team members who are eager to contribute to a positive client experience. There are excellent internal growth opportunities for motivated, sales-driven candidates looking to advance in the insurance industry.

RESPONSIBILITIES

• Answer customer inquiries and provide detailed policy information for auto, home, renters, life, and health insurance.
• Assist customers with policy changes, renewals, and updates.
• Process insurance claims promptly and follow up to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with agency team members to deliver seamless customer service.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience preferred.
• Property and Casualty License (reimbursement after 90 days).
• Life and Health License (reimbursement after 90 days).

Compensation $34,000.00 - $50,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Cambridge Springs - PA

Benefits

• Bonus based on performance
• Paid time off
• Training & development
• 401(k) matching
• Health insurance

ROLE DESCRIPTION

As a Customer Service Representative with Keith Strain State Farm, a trusted local insurance agency, you will deliver exceptional customer service and support for a wide range of insurance products including auto insurance, home insurance, renters insurance, life insurance, and health insurance. Your strong attention to detail, excellent communication skills, and passion for helping people make you an ideal fit for our growing team. You will play a key role in resolving customer inquiries, processing insurance claims, assisting with policy updates, and providing personalized insurance solutions to meet the unique needs of our community.

Join our team and grow your insurance career with one of the top State Farm agencies. We value customer-focused, empathetic team members who are eager to contribute to a positive client experience. There are excellent internal growth opportunities for motivated, sales-driven candidates looking to advance in the insurance industry.

RESPONSIBILITIES

• Answer customer inquiries and provide detailed policy information for auto, home, renters, life, and health insurance.
• Assist customers with policy changes, renewals, and updates.
• Process insurance claims promptly and follow up to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with agency team members to deliver seamless customer service.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience preferred.
• Property and Casualty License (reimbursement after 90 days).
• Life and Health License (reimbursement after 90 days).

Compensation $34,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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Gain confidence and grow your dream career.

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