Customer Service Representative - State Farm Agent Team Member

State Farm; Meadville (Crawford County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Job summary

State Farm is seeking a Customer Service Representative on behalf of Daniel McNally - State Farm Agent in Meadville, PA. You will deliver exceptional client experiences, handle policy information, and support agency growth.

The role emphasizes customer focus, empathy, and teamwork, with internal growth opportunities for motivated, sales-minded candidates. Join a bustling local agency committed to service and community.

Qualifications

• Strong communication and interpersonal abilities required.
• Detail oriented with ability to multitask in a busy environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail oriented

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time Meadville, PA

• Bonus based on performance
• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Daniel McNally - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Ready to Launch Your Career?

We are a growing agency with big dreams and lots of potential. We attribute our success to having afun, energetic environment that is an enjoyable place to work. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Daniel McNally - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Edinboro.
• Our office is open 9:00am - 5:00pm.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none