Customer Service Representative - State Farm Agent Team Member

Mystroudagent; Stroudsburg (Monroe County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401K

Paid time off (vacation and personal/s

Flexible hours

Growth potential/Advancement within my

Hiring Bonus up to $

Job summary

Mystroudagent is seeking a Customer Service Representative to join a State Farm agent team in Stroudsburg, PA. This full-time role focuses on building relationships, educating customers on insurance options, and driving sales through leads and appointments.

Responsibilities include follow-up, needs-based education, and marketable product recommendations. Ideal candidates are team-oriented, detail-focused, and comfortable learning new computer tools.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented and customer-focused.
• Detail oriented and accurate.
• Proactive in problem solving and follow-up.
• Able to learn computer functions and adapt to software.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market products.

Skills

Communication skills

People skills

Attention to detail

Teamwork

Problem solving

Computer literacy

Tools

CRM systems

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Stroudsburg - PA

Replies within 24 hours

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401K
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus up to $

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $45,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.