Insurance Customer Service Pro — Growth & Benefits

Keith J Strain Insurance Agency, Inc.; Northern (KY); Hybrid; USD 34,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

401(k) matching

Health insurance

Job summary

Keith Strain State Farm is seeking a Customer Service Representative to deliver exceptional service for auto, home, renters, life, and health insurance. You will assist with policy changes, renewals, and claims while maintaining accurate records and collaborating with the team.

This role offers opportunities for growth within a trusted local State Farm agency, with benefits such as PTO, 401(k) matching, and health insurance.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide detailed policy information for auto, home, renters, life, and health insurance.
• Assist customers with policy changes, renewals, and updates.
• Process insurance claims promptly and follow up to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with agency team members to deliver seamless customer service.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Education

Property and Casualty License

Life and Health License

Job description

Keith Strain State Farm is seeking a Customer Service Representative to deliver exceptional service for auto, home, renters, life, and health insurance. You will assist with policy changes, renewals, and claims while maintaining accurate records and collaborating with the team.

This role offers opportunities for growth within a trusted local State Farm agency, with benefits such as PTO, 401(k) matching, and health insurance.