Customer Service Representative - State Farm Agent Team Member

Kimberly Bell; North Carolina; On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading insurance agency as a Customer Service Representative in Greensboro, NC. You'll deliver exceptional client experiences while supporting the agency's growth. This role offers opportunities for internal advancement and requires strong communication skills. Be part of a community that values customer service and teamwork.

Benefits

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.

Skills

Communication

Interpersonal Skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Greensboro, NC

• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative with Kimberly Bell State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Benefits

• Opportunity for advancement
• Paid time off
• Training & development

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.