Customer Service Representative - State Farm Agent Team Member

Mike Hillenga; North Carolina; On-site; USD 40,000 - 50,000; Full time

Job summary

Join a forward-thinking insurance agency as a Customer Service Representative, where your skills will shine in delivering exceptional client experiences. This role offers the opportunity to assist clients with their insurance needs while maintaining accurate records and processing claims. The agency values attention to detail and a customer-first approach, making it an ideal environment for those who thrive on helping others. With a competitive salary and benefits like a Simple IRA and paid time off, this position not only promises personal growth but also a chance to make a significant impact in your community.

Benefits

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask effectively.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in DURHAM, NC

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Mike Hillenga - State Farm Agent, you will generate exceptional client experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will handle customer inquiries, coordinate with team members, and anticipate community needs.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $50,000.00 per year

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

State Farm agents are independent contractors who hire their own employees. Employees are not State Farm employees. Agents make employment decisions regarding their staff.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.