Customer Service Representative - State Farm Agent Team Member

Traci Menes

New York (NY)

On-site

USD 28,000 - 41,000

Full time

18 hours ago
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Benefits offered by this job

Paid time off
401(k) matching
Competitive salary
Growth potential / Advancement

Job summary

Menes Insurance Agency Inc, a State Farm agent team member in Bronx, NY, seeks a bilingual Spanish-speaking professional to build customer relationships and promote insurance products including auto, home, and life insurance.

The role emphasizes educating customers, generating leads, and meeting sales goals, with compensation consisting of salary plus commission and benefits such as PTO and 401(k) matching.

Qualifications

  • Bilingual Spanish preferred; strong communication in English and Spanish.
  • Experience in sales, preferably outside or inside sales, with a track record of meeting goals.
  • Ability to educate customers on insurance options and products.

Responsibilities

  • Use a needs-based process to educate customers about insurance options.
  • Work with the agent to set and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market products.
  • Follow up with customers for outstanding items; handle service calls, billing and payments.

Skills

Bilingual Spanish preferred
Sales experience

Education

Property and Casualty license (must obtain)
Life and Health license (must obtain)

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Bronx, NY
Replies within 24 hours

  • Paid time off
  • 401(k) matching

Responsive recruiter Replies within 24 hours

Benefits

  • Paid time off
  • 401(k) matching
  • Competitive salary
Position Overview

State Farm Insurance Agent located in Bronx NY is seeking a Bilingual Spanish speaking outgoing, career-oriented professional to join their team. As a State Farm team member for Menes Insurance Agency Inc, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Follow up with customers for outstanding items
  • Handle service calls, billing and payments

As an Agent Team Member, you will receive...

  • Salary plus commission
  • Paid Time Off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement
  • 401(k) matching
Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to multi-task
  • Ability to make presentations to potential customers
  • Bilingual - Spanish preferred
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

Compensation $20.00 - $30.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none

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