Customer Service Representative - State Farm Agent Team Member

Agentsantiago; Village of Bronxville (NY); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement benefits

Training & development

Flexible schedule

Paid time off

Bonus based on performance

Opportunity for advancement

Zusammenfassung

Agentsantiago is looking for a Customer Service Representative in Bronxville, NY, to provide exceptional customer experiences and support a successful insurance agency. The role involves answering inquiries, assisting with policy changes, and processing claims. Ideal candidates will have strong communication skills, attention to detail, and a passion for helping others.

This full-time position offers a competitive salary range of $45,000 to $65,000 per year and provides opportunities for advancement in a supportive work environment. Benefits include health insurance, retirement benefits, and a flexible schedule.

Qualifikationen

• Strong communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Experience in customer service is preferred.
• Must have or be willing to obtain a Property & Casualty license.
• Bilingual in Spanish preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Bilingual Spanish

Jobbeschreibung

Customer Service Representative - State Farm Agent Team Member

Full Time in Bronxville

Responsive recruiter replies within 24 hours

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Flexible schedule

ABOUT OUR AGENCY

We’ve proudly served as a State Farm Agency for 17 years, with a dedicated team of 15 professionals across three office locations. We’re committed to building a supportive and rewarding work environment, offering valuable perks such as health insurance, retirement benefits, travel incentives, hybrid scheduling, competitive commissions and bonuses.

Agent Consuelo Santiago‑Martinez’s journey began with the inspiring work ethic and sacrifices of her immigrant parents from the Dominican Republic. Since joining State Farm alongside her husband in 2008, Consuelo has helped grow their business to three thriving offices. Passionate about serving her community, she is dedicated to helping families prepare for the unexpected and build generational wealth, while setting a strong example for her own children. Agent Santiago‑Martinez is grateful for the opportunity to make a positive impact and empower others to achieve their dreams.

ROLE DESCRIPTION

As a Customer Service Representative with Consuelo Santiago‑Martinez State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.
• Property & Casualty license (must have or be able to obtain).
• Bilingual Spanish preferred.

Compensation $45,000.00 - $65,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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