Customer Service Representative - State Farm Agent Team Member

Deannegleeson; New York (NY); On-site; USD 38,000 - 48,000; Full time

Job summary

A forward-thinking company is seeking a Customer Service Representative to join their dynamic team. In this role, you will build strong customer relationships, educate clients on insurance options, and help them find the best solutions tailored to their needs. This position offers a chance to grow within the agency, with opportunities for advancement and a supportive team environment. Enjoy benefits such as flexible hours, paid time off, and a Simple IRA. If you're motivated to make a difference in your community and thrive in a customer-focused role, this is the perfect opportunity for you.

Benefits

Simple IRA

Paid time off

Flexible hours

Growth potential

Licensing paid by the agency

Qualifications

• Interest in marketing products based on customer needs.
• Excellent communication skills — written, verbal, and listening.

Responsibilities

• Establish customer relationships and follow up as needed.
• Educate customers about insurance options.

Skills

Communication Skills

Customer Relationship Management

Problem Solving

Detail Orientation

Teamwork

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Middletown, NY

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If yes, working for a State Farm independent contractor agent could be the right career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Simple IRA
• Paid time off (vacation and sick days)
• Flexible hours
• Growth potential and opportunity for advancement within the agency
• Licensing paid by the agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills — written, verbal, and listening
• People-oriented
• Detail-oriented
• Proactive problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must complete any licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm.

Compensation: $38,000.00 - $48,000.00 per year

Note: State Farm agents are independent contractors who hire their own employees. Agents are responsible for employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.