Customer Service Representative - State Farm Agent Team Member

Karenhartfordagency; New Jersey; On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Opportunity for advancement

Competitive salary

Job summary

Karen Hartford agency is seeking a Customer Service Representative in Blackwood, NJ. The role focuses on delivering exceptional service to clients, handling policy details, and supporting the agency's growth through attentive customer care.

Key duties include answering inquiries, assisting with policy changes, processing claims, and maintaining precise records. This full-time position offers health insurance, paid time off, advancement opportunities, a competitive salary, and performance-based

Qualifications

• Clear communication with customers and team members.
• Attention to detail and ability to multi-task in a fast-paced environment.
• Experience in customer service is preferred but not required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail orientation

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Blackwood, NJ

• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION As a Customer Service Representative with the Karen Hartford agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $38,000.00 - $55,000.00 per year