Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Gloucester Township (NJ); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Competitive salary

Job summary

Karen Hartford agency seeks a Customer Service Representative to deliver exceptional experiences for clients, answer inquiries, and coordinate with the agency team to support community members in Blackwood, NJ. This role offers a competitive salary ($38,000-$55,000 per year), health insurance, paid time off, and opportunities for advancement within the State Farm network.

Commitment to accuracy and customer care, plus the ability to handle policy changes and claims efficiently, will help clients

Qualifications

• Communication and interpersonal skills are required.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Role Description

As a Customer Service Representative with the Karen Hartford agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Competitive salary

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation

$38,000.00 - $55,000.00 per year

Location: Blackwood, NJ.