Customer Service Representative - State Farm Agent Team Member

Karen-Hartford---State-Farm-Agent; Gloucester Township (NJ); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Competitive salary

Job summary

The Karen Hartford agency in New Jersey is seeking a Customer Service Representative to deliver exceptional service, handle policy inquiries, and support community members.

You will assist with policy changes, process claims, and maintain accurate records while collaborating with agency team members. Growth opportunities exist for driven, sales-minded candidates.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Prior customer service experience preferred.

Responsibilities

• Answer inquiries and provide policy information.
• Assist with policy changes and updates.
• Process claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION:

As a Customer Service Representative with the Karen Hartford agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.