Customer Service Representative - State Farm Agent Team Member

Grant Milling - State Farm Agent; Nashville (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License Reimbursement

Performance Bonus

Competitive Salary

Flexible Schedule

Advancement Opportunities

Paid Time Off

Training & Development

PTO + Sick/Bereavement Leave

Health Insurance Subsidy 50%

38-Hour Work Week

No Weekends

Unlimited Earning Potential

Job summary

Grant Milling - State Farm Agent is seeking a Customer Service Representative to support daily operations, assist clients with policies, and coordinate between customers and agency staff.

You will grow the agency by building relationships, promoting relevant products, and delivering exceptional service that supports community needs. Training and advancement opportunities are available in a customer-centric environment.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Job description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• 10 days of PTO plus sick and bereavement leave
• a 50% health insurance subsidy
• a 38-hour work week
• no weekends
• unlimited earning potential

ROLE DESCRIPTION:

As Customer Service Representative - State Farm Agent Team Member for Grant Milling - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

As a Customer Service Representative - State Farm Agent Team Member with Grant Milling - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.