Customer Service Representative - State Farm Agent Team Member

Grantgravois; Slidell (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

Advancement opportunity

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Grant Gravois - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support a growing insurance business. In this role you will answer inquiries, establish and nurture relationships, coordinate with the agent team, and help community members with their coverage needs.

Join a team committed to service, growth, and work-life balance, with opportunities for advancement.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Detail-oriented

Multitasking

Job description

Benefits

• Hiring bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 1981 and currently lead a team of eight. Before entering the insurance industry, I worked as a music director, and I've always enjoyed helping others grow and succeed. Outside of the office, you'll find me bass fishing, cooking, enjoying music and sports, and serving as a captain for the Youth High School Association. I'm naturally competitive and driven by achieving results.

Our agency has built a strong reputation by focusing on exceptional customer service, teamwork, and helping both our customers and team members succeed. We believe that passion and commitment make all the difference.

We offer health benefits, paid time off, paid holidays, a hiring bonus, and a strong commitment to work-life balance. We believe in recognizing hard work while providing the support needed to build a rewarding, long-term career.

Our culture is energetic, supportive, and growth-focused. I believe skills can be taught, but passion, motivation, and drive come from within. I'm looking for someone who is highly motivated, self-driven, energetic, and excited to make an impact. If you're passionate about succeeding and eager to grow, we'd love to have you on our team.

ROLE DESCRIPTION

As a Customer Service Representative with Grant Gravois - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.