Customer Service Representative - State Farm Agent Team Member

Mike Meyer - State Farm Agent; Morris (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

$200.00 Health Insurance Stipend

Birthday Pay

Holiday Pay

3% Match for Retirement Plan

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Mike Meyer - State Farm Agent in Morris, Illinois is seeking an Insurance Account Representative to enhance customer relations and assist clients with their insurance needs. This role involves answering inquiries, assisting with policy changes, processing claims, and maintaining records. Candidates should possess strong communication skills and be detail-oriented, with customer service experience preferred. Join our team and grow your career while making a positive impact in the community.

Qualifications

• Strong communication and interpersonal skills are crucial.
• Detail-oriented and ability to multitask are required.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• $200.00 Health Insurance Stipend
• Birthday Pay
• Holiday Pay
• 3% Match for Retirement Plan
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

At the Mike Meyer State Farm Agency, I'm looking to train a caring, competent team member to help our clients make the best insurance decisions and provide the highest customer satisfaction. We are looking for a licensed producer but would be willing to work with a highly motivated team member to achieve this requirement. As Insurance Account Representative - State Farm Agent Team Member for Mike Meyer - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.