Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Morris (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

$200.00 Health Insurance Stipend

Birthday Pay

Holiday Pay

3% Match for Retirement Plan

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Morris, Illinois, seeks an Insurance Account Representative to train in providing excellent customer service and insurance solutions. Applicants should be sociable, proactive, and sales-minded, capable of growing customer relationships and improving lives through meaningful interactions. Compensation is between $50,000 and $70,000 annually, including various benefits like health insurance stipends and retirement plans. Ideal candidates will be detail-oriented and have previous customer service experience.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask with attention to detail.
• Preferred previous experience in customer service.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail‑oriented and able to multitask

Previous customer service experience

Job description

Benefits

• $200.00 Health Insurance Stipend
• Birthday Pay
• Holiday Pay
• 3% Match for Retirement Plan
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

At the Mike Meyer State Farm Agency, i'm looking to train a caring, competent team member to help our clients make the best insurance decisions and provide the highest customer satisfaction. We are looking for a licensed producer but would be willing to work with a highly motivated team member to achieve this requirement.

As Insurance Account Representative - State Farm Agent Team Member for Mike Meyer - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you improve your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $50,000.00 - $70,000.00 per year

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.