Customer Service Representative - State Farm Agent Team Member

Timothy Tinaza - State Farm Agent; Montrose (CO); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Paid holidays

Paid time off

Training & development

Job summary

Timothy Tinaza - State Farm Agent in Montrose, CO is seeking a detail-oriented Customer Service Representative to support billing inquiries, policy questions, and general account needs. This part-time role emphasizes exceptional customer service and opportunities for growth through on-the-job training.

You will handle phone, email, and in-person interactions, maintain accurate records, and assist with administrative tasks while collaborating with the agency team to deliver reliable service.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Strong organization and problem-solving skills.
• Ability to work independently and as part of a team.
• Computer skills, and familiar with Microsoft programs,

Responsibilities

• Answer customer inquiries and provide policy information.
• Maintain accurate records of customer interactions.
• Provide outstanding customer service through phone, email, and in person interactions.
• Assist with administrative tasks as needed.

Skills

Communication

Detail-oriented

Customer service

Organization

Problem-solving

Teamwork

Computer skills

Tools

Microsoft Office

Job description

Benefits

• Paid holidays
• Paid time off
• Training & development

Role Description

We are seeking a detail-oriented and customer service focused individual to join our team as a Customer Service Representative. This part-time position is responsible for assisting customers with billing inquiries, policy questions, and general account support while delivering exceptional customer service. We are committed to helping our team grow and provide training with opportunities for advancement within the agency.

Responsibilities

• Answer customer inquiries and provide policy information.
• Maintain accurate records of customer interactions.
• Provide outstanding customer service through phone, email, and in person interactions.
• Assist with administrative tasks as needed.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Strong organization and problem-solving skills.
• Ability to work independently and collaboratively as part of a team.
• Computer skills, and familiar with Microsoft programs,

Additional Opportunity

Candidates who are currently licensed in Property & Casualty and/or Life & Health insurance are eligible for negotiable pay and hours based on experience.