Customer Service Representative - State Farm Agent Team Member

Rdagcy; Montclair (NJ); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Ronald Demyers – State Farm Agent in Montclair, NJ is seeking a Customer Service Representative to join our local agency team. You will respond to inquiries, help with policy changes, and support clients through the insurance process.

This full-time role offers a friendly workplace, opportunities for advancement, and a focus on customer care. Compensation ranges from $35,000 to $42,000 per year, with benefits and a schedule that fits a flexible, service-oriented office.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time – Montclair, NJ

Replies within 24 hours

• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description

As a Customer Service Representative with Ronald Demyers – State Farm Agent, you will create exceptional customer experiences that support the growth of our agency. Your attention to detail, customer service skills, and desire to help people will be key to your success. You will resolve customer inquiries, coordinate with other team members, and anticipate the needs of community members you serve.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $35,000.00 – $42,000.00 per year