Customer Service Representative - State Farm Agent Team Member

State Farm; Berryville (AR); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Health insurance

Paid time off

Training & development

Job summary

State Farm is seeking an Agent Team Member in Berryville, AR to build relationships with customers and help them understand insurance options. You will provide responsive service on inquiries about availability, coverages, policy changes, transfers, claims, and billing.

The role emphasizes needs-based guidance and teamwork in a local agency. You will join a supportive team with training and development opportunities, earning a base salary plus commission/bonus, with benefits including health

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented and customer-focused.
• Self-motivated with a can-do attitude.
• Detail oriented with strong organizational skills.
• Ability to work in a team environment.
• Ability to multi-task in a fast-paced office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a needs-based review process to educate customers about insurance options.

Skills

Excellent communication

People-oriented

Self-motivated

Detail oriented

Teamwork

Multi-tasking

Property and Casualty license

Life and Health license

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Health insurance
• Paid time off
• Training & development

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• 401K
• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.