Customer Service Representative - State Farm Agent Team Member

Anna Jones - State Farm Agent; Dyersburg (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Job summary

Anna Jones - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support a growing insurance business. You will resolve inquiries, coordinate with the agent team, and anticipate community needs while maintaining accurate customer records.

Ideal candidates are outgoing, detail-oriented, and skilled in clear communication. The role emphasizes service excellence and community engagement within a State Farm Agent office.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Customer service experience

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Anna Jones - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.