Customer Service Representative - State Farm Agent Team Member

Brian Gill - State Farm Agent; Melville (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Group Life Insurance Benefits

401(k)

Profit sharing

Paid time off (vacation and personal/s

Growth potential/Advancement within 2

Job summary

Brian Gill - State Farm Agent seeks a customer-focused representative to establish relationships and provide timely service. You will handle inquiries about insurance options, policy changes, and billing, contributing to customer satisfaction and agency growth.

The role emphasizes strong communication, teamwork, and a proactive approach within a supportive State Farm environment in Melville, NY.

Qualifications

• Excellent written and verbal communication skills.
• Self-motivated with strong attention to detail.
• Proactive in solving problems and delivering service.
• Dedicated to customer service and teamwork.
• Ability to relate to customers and explain insurance options.

Responsibilities

• Establish and maintain customer relationships; follow up as needed.
• Provide prompt, accurate customer service on insurance availability, coverages, policy changes, and billing.

Skills

Excellent communication

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Team player

Interpersonal skills

Property & Casualty license (obtain)

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Benefits

• Group Life Insurance Benefits
• 401(k)
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within the agency

Requirements

• Excellent communication skills—written, verbal and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)