Customer Service Representative - State Farm Agent Team Member

Frank Petronella - State Farm Agent; Hasbrouck Heights (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Job summary

Frank Petronella - State Farm Agent in Hasbrouck Heights, NJ is seeking an outgoing Agent Team Member focused on customer service. Responsibilities include establishing relationships, providing accurate service, and educating clients on insurance options. Candidates must be excellent communicators, motivated, and detail-oriented, with a commitment to customer care. Obtainable licenses for Property, Casualty, Life, and Health are necessary. Benefits include salary plus commission, paid time off, and opportunities for advancement.

Qualifications

• Ability to work in a team environment.
• Self-motivated and proactive in problem solving.
• Excellent communication skills - written, verbal, and listening.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options and services.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Benefits

• Bonus based on performance
• Dental insurance
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Compensation and Benefits

As an Agent Team Member, you will receive:

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)