Customer Service Representative - State Farm Agent Team Member

Tyler Volk - State Farm Agent; Mead (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health stipend

Simple IRA with employer match

License reimbursement

Bonus based on performance

Paid time off

Competitive salary

Opportunity for advancement

Training & development

Job summary

Tyler Volk - State Farm Agent in Mead, Washington, is looking for a Customer Service Representative - State Farm Agent Team Member. You will create exceptional customer experiences that support the growth of a successful insurance agency. Your attention to detail and customer service skills will be key in resolving inquiries, coordinating with team members, and anticipating community needs.

Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records. Communication skills and previous customer service experience are preferred.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and capable of multitasking effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• Health stipend
• Simple IRA with employer match
• License reimbursement
• Bonus based on performance
• Paid time off
• Competitive salary
• Opportunity for advancement
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Tyler Volk - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.