Customer Relations Representative - State Farm Agent Team Member

Tyler Hood - State Farm Agent; Atlanta (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Tyler Hood - State Farm Agent is looking for a Customer Relations Representative to join their team in Atlanta, Georgia. The role focuses on delivering exceptional customer service and enhancing customer experiences while managing inquiries and supporting agency growth.

Ideal candidates should possess strong communication and problem-solving skills, with experience in customer service preferred. The position offers a competitive salary and benefits including health insurance and flexible scheduling.

Qualifications

• Strong communication and problem-solving skills are essential.
• Previous experience in customer service is preferred.
• Ability to maintain composure in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Calm under stress

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative – State Farm Agent Team Member with Tyler Hood – State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.