Customer Service Representative - State Farm Agent Team Member

Tyler Scherer - State Farm Agent; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

401(k) matching

Job summary

Tyler Scherer - State Farm Agent in Chicago, Illinois, is seeking a Customer Service Representative to ensure exceptional customer experiences. The role involves generating customer interactions that support the growth of an insurance agency and requires strong attention to detail.

You will handle customer inquiries, assist with policy changes, process claims, and maintain accurate records. A background in customer service is preferred.

Qualifications

• Exceptional customer service skills and attention to detail.
• Ability to handle multiple tasks in a fast-paced environment.
• Prior experience in customer service is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• 401(k) matching

Role Description

As a Customer Service Representative – State Farm Agent Team Member with Tyler Scherer – State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.