Customer Service Representative - State Farm Agent Team Member

Dianne Waller - State Farm Agent; Altavista (VA); Presencial; USD 32.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Descripción de la vacante

Dianne Waller - State Farm Agent is seeking a Customer Service Representative in Virginia to deliver exceptional service to clients seeking insurance and financial services.

You will establish relationships, answer inquiries, and coordinate with the team to meet customer needs while maintaining accurate records. Prior customer service experience is preferred and training will be provided.

Formación

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilidades

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Conocimientos

Customer service

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Previous CSR experience

Descripción del empleo

Benefits:

• Health insurance
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Dianne Waller - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.