Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Los Angeles (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Joyce Emerson-Greenberg State Farm Agency in Los Angeles, CA is seeking a friendly Customer Service Representative to join our team and help customers with a warm, professional approach.

No insurance experience is required; we provide training to help you learn the insurance side of the business and grow your career within State Farm.

Qualifications

• Outgoing, personable with strong communication skills.
• Quick learner who is coachable and eager to improve.
• No insurance experience required; training provided.

Responsibilities

• Build relationships and provide an excellent customer experience.
• Answer customer questions and assist with service requests.
• Communicate with customers by phone, text, email, and in person.
• Follow up with customers and identify additional ways our agency can help.
• Manage multiple priorities and maintain accurate customer records.
• Work with the team to achieve individual and agency goals.
• Learn State Farm insurance and financial services products.

Skills

Communication skills

People skills

Coachable

Customer service

Job description

Customer Service Representative – No Insurance Experience Needed

Are you outgoing, motivated, and great with people? Are you looking for more than just your next job and want an opportunity to learn, grow, and build a professional career?

Joyce Emerson-Greenberg State Farm Agency is looking for a friendly, ambitious Customer Service Representative to join our team.

No insurance experience? No problem! We’re looking for the right personality, work ethic, and willingness to learn. We’ll provide the training and help you learn the insurance side of the business.

What You’ll Do

• Build relationships and provide an excellent customer experience
• Answer customer questions and assist with service requests
• Communicate with customers by phone, text, email, and in person
• Follow up with customers and identify additional ways our agency can help
• Manage multiple priorities and maintain accurate customer records
• Work with the team to achieve individual and agency goals
• Learn State Farm insurance and financial services products

Who We’re Looking For

• Outgoing and personable with strong communication skills
• Quick learner who is coachable and eager to improve