Customer Service Representative - State Farm Agent Team Member

Brian Bartko - State Farm Agent; Virginia Beach (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Brian Bartko - State Farm Agent in Virginia Beach is seeking a Customer Service Representative to deliver exceptional service and build lasting client relationships.

You will handle inquiries, maintain records, and coordinate with the agent team to support community members while enjoying a fast-paced, energetic, and supportive office culture.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Job description

Benefits:

• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public?

If you answered yes to these questions, bring your personality, worth ethic, and drive - we'll provide the opportunity to build a rewarding career in insurance.

ABOUT THE AGENCY:

We Work Hard. We Play Hard. And Yes… We Have an Office Dog.

We take our business seriously—but we don’t believe you have to take yourself seriously all the time.

Our agency is fast-paced, competitive, energetic, and fun. We work hard, chase goals, celebrate wins, and believe that coming to work should be something you actually enjoy. We want people who bring energy to the office, enjoy a little friendly competition, and aren’t afraid to have some fun while getting results.

ROLE DESCRIPTION:

As a Customer Service Representative with Brian Bartko - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.